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Steve combines an engaging, challenging approach with a deep understanding of behaviour and organisations.
Penny Lawrence, International Programmes Director, Oxfam

Key Services


Consultancy


Consultancy starts with the customer\'s perception of the issue. We do not accept the issue as presented, but challenge the customer\'s assumptions and the evidence base which led them to construct the problem that way. Frequently, we help the customer to re-frame a problem, often simplifying it or focusing on the real issue.
Having established the right problem definition and success criteria, we work with the customer to agree a framework for research or data-gathering and for engaging with stakeholders.
We present conclusions and recommendations, and help the customer to make the right decision, but do not stop there. We want to continue to work with our customers to do the really difficult bit which is to implement the decision and assess its impact on the business.

We use a range of consultancy approaches, but always work within a systemic framework, eg Soft Sysytems Methodology (SSM). This means that we look at the business as a whole and identify the business processes and behavioural dynamics which interact to maintain problems. Our proposals for change take account of the need for the parts of the organisation to align in the service of corporate objectives.

Examples

We have provided bespoke consultancy for all sectors, including change consultancy (NFER-Nelson), intelligent client (Department for Justice), researching best policy practice in Policy Action Teams (Cabinet Office), developing competency frameworks (Lexis PR, RPM Ltd, Royal Borough of Windsor and Maidenhead, IAEA), developing leadership models (BIS, IAEA, CTBTO), evaluating Board effectiveness (Insolvency Service).



Key Services

Executive Coaching
We provide the right coach who can select the best way of helping senior managers to tackle difficult leadership challenges
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Top Team Development
Top Teams have special requirements. We can facilitate them in reviewing the strategy, culture and leadership of their organization. Also, we can help them to work together more effectively and lead by example.
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Corporate Programmes
We design and run large programmes to develop the leadership capacity and effectiveness of UK and international organizations.
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Consultancy
We help organisations to develop - from designing a major change to evaluation or writing competencies. We select the most appropriate approach from a range of systemic and OD methodologies.
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